At Make-Up Artist and IMATS Digital, we are committed to ensuring the satisfaction of our customers. Our platform offers high-quality online training courses designed to help you achieve your learning goals in the field of makeup artistry. Due to the nature of our digital products and services, we adhere to the following refund policy:
All purchases made on Make-Up Artist and IMATS Digital are final. We do not offer refunds for any membership fees or online training courses purchased on our platform. This no-refund policy is due to the immediate access provided to our digital content and resources upon purchase. We believe in and stand behind our products 100%, and we are transparent about this policy at the point of purchase.
While we do not offer refunds, we understand that plans can change. Members are free to cancel their memberships at any time. Cancellation will prevent any future charges but will not result in a refund of any charges already incurred.
To cancel your membership, please follow these steps:
- Log in to your account on Make-Up Artist and IMATS Digital.
- Navigate to the account settings or membership section.
- Select the option to cancel your membership.
- Follow the prompts to confirm cancellation.
Upon cancellation, you will retain access to your purchased courses and membership benefits until the end of your current billing cycle.
Questions and Contact Information
If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer service team at [Customer Service Email] or [Customer Service Phone Number]. We are here to assist you and ensure your experience with Make-Up Artist and IMATS Digital is positive and rewarding.